Delivery & Returns

 

UK Delivery Information

I use Royal Mail special next day delivery, which is £10.00 per order, however if a larger quantity of lampshades is ordered then an additional fee may be added at checkout. If the lampshade has a diameter of 35cm or above, then the delivery fee may increase due to the weight and size of box.

I will send a notification email confirming when your order is being despatched.

All my lampshades are hand-made to order and my current lead time for production is 2 to 4 weeks. If you need a speedy turnaround, please get in touch and I will do my best to accommodate you.

If you have any questions, please contact me at info@annavojtisek.com 

International Delivery

I can ship my lampshades to you internationally. Please get in touch to find out the shipping fee. Please note that for orders placed outside of the UK, the customer is responsible for any additional taxes and import duty.

Returns

I would really encourage you to ask me anything about size, shape or colour before you order your lampshade. I am happy to offer advice and send out samples of papers where possible so that you feel more confident in your choices before you buy.

Please take a look at the sizings and fittings page on my website for more sizing information and do get in touch if you're unsure. Email me at info@annavojtisek.com

All of my products are made to order only. I do not accept returns unless the product is damaged in transit before you receive it or if the product is faulty. For orders within the UK, please organise return shipment using a trackable courier service of your choice. Please note you will be fully responsible for payment of all return shipping costs.

Items should be returned to: Bray Cottage, Hockworthy, Wellington, Devon, TA21 0NQ within two weeks after purchase.